Handling difficult situations – Caring for yourself and others with compassion
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NHS England is continuing to support colleagues to learn the skills and techniques to handle difficult situations with compassion, including when patients present to our services with aggression or in distress. This training programme is now available through a free e-learning module on the HEE e-Learning for Healthcare website. Handling difficult situations – e-learning
For any queries, please contact colleagues in the National team via our mailbox: ournhspeople.hwb@nhs.net